A B.C. woman is speaking out about an experience she had with a virtual doctor’s appointment through the TELUS Health app.
Carly McGhee told Global News she has used the service many times in the past as it’s hard to find a family doctor in Vancouver.
She couldn’t get an appointment for a week and it slipped her mind recently until she was in the middle of an at-home workout and received a notification about her call with a doctor.
She said when she answered the phone, she apologized for forgetting the appointment and explained how she was in the middle of a workout.
“The doctor said if you are not in a private place or covered up, I cannot speak to you,” McGhee added. “I said, ‘No, I’m at home, I’m in a private place and I am covered up’.”
She said the doctor insisted she needed to cover up and she explained she was in a sports bra.
“That’s when he proceeded to tell me I was not covered up enough and then asked me if I would go out in public dressed the way that I was or if I would go to another medical appointment dressed the way that I was.”
She said she assured him she would and from there, McGhee said he told her she was too exposed and he could not speak to someone dressed that way.
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